Confidently handle the situations inherent to the roles and responsibilities that are part of a product professional's daily work.
Soft Skills training objectives
- Identify your motivational levers to establish lateral leadership
- Learn to express yourself clearly while minimizing relational risks
- Manage your stress more effectively
- Dare to say “no” and know when to do so
- Handle conflicts and/or objections
- Work with difficult personalities
Who should attend?
This course is aimed at Senior Product Managers and Designers who want to establish their legitimacy and develop their lateral leadership skills.
All participants must have mastered the content and skills from the Product Designer, Product Manager and Advanced Product Manager courses to take this course.
Programme de formation
Training program
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Module 1: Understand your Product profile to establish your legitimacy
- Identify the characteristics of a successful Product Owner, Product Manager or Product Designer
- Identify comfort zones and areas for improvement
- Map product stakeholders and analyze relational interactions
Module 2: Daring to say things: what are the prerequisites?
- Identify emotions and associated needs
- Learn how to express your feelings constructively
- Adopt a positive posture to build constructive relationships
Module 3: Motivation & Leadership
- Know your intrinsic motivations
- Distinguish different types of motivation
- Apply motivation-based leadership techniques
- Understanding different motivational profiles
- Identify your own motivations and learn how to uncover others’ motivations by asking the right questions
Module 4: Stress management
- Understand the nature of stress
- Identify techniques for managing your own stress
- Identify levers for managing other people's stress
Module 5: Building self-confidence
- Understand the concept of self-confidence
- Identify difficult personalities and learn how to deal with them
- Develop assertiveness
Module 6: Understanding conflict
- Explore 9 key principles for understanding and managing conflict
- Analyze real-life case studies in groups
Module 7: Handling difficult conversations
- Identify possible approaches ahead of a difficult conversation with internal or external customers
- Prepare thoroughly to improve effectiveness and impact
- Learn and apply the 5 golden rules for leading difficult conversations
Module 8: Situation scenario: Role play based on real-life situations
- Anchor the learning and tools provided throughout the course
- Draw on group feedback
- Set up an individualized action plan
Interested?
Pre-registration
For your teams
Private session, dedicated to your company (up to 10 people)
Some testimonials from our alumni
Alumni testimonials

"I enjoyed these two days of training, well balanced between theory and practice especially on the second day. I particularly appreciated the pedagogy and engaging personalities of the trainers."
Florent Vie
Lead Product Manager, Canal Plus

"A friendly training course, with the right format: not too many people but enough for exchange, there was a good pause/theory/practice rhythm."
Florian Delahaye
Associate Director, Enablon SA

"The soft skills training was interactive and practical, covering effective communication, time and priority management, and teamwork."
Alex Woessem
Product Manager, Canal Plus
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Compare this course with another one in its category! Who knows, maybe you’re missing out on a hidden gem?
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Our Thiga trainers
Our training courses are led by one of our experts. They are simultaneously trainers, program creators and consultants and they combine their professional experience and pedagogy to help you develop your skills.

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A few words from David, Director
of Thiga Academy
We are the leading Academy for product training in France.
Our ambition? Drive the market maturity, help Product professionals grow, and also assist companies in retaining their teams by offering career development paths, all while creating responsible digital products with impact.
A word from David, Director
of Thiga Academy
We are the benchmark Academy for product training in France.
93%
satisfaction
+10 000
alumni
24
training
+500
certified
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Frequently asked questions
All the answers to your questions about our training courses!
Our training catalog is not eligible for CPF funding.
For self-employed people or individuals wishing to train with us, please do not hesitate to contact us (academy@thiga.fr), and we will be able to offer you payment facilities.
- The professional situation of the people to be trained: employee, self-employed, job-seeker, private individual, etc.
- The budget sources you can/want to mobilize: direct company funding, OPCO, France Travail, personal funds, etc.
Thiga Academy is Qualiopi certified in the "Training Action" category.
Our industry-recognized training catalog offers a comprehensive program for every stage of your Product career.
This course is aimed at Product Managers, Product Designers, Product Marketing Managers, from Product Acculturation to the various levels of Product Leadership. We also offer to enhance your expertise with specialized training in IA Data, Accountability, Soft skills, ...
We run workshops on specific tools and methods used in day-to-day team work, and are also able to tailor programs to your needs.
More specifically, this program will enable you toacquire the practical and immediately activable keys and tools to establish your legitimacy and develop your lateral leadership.
For more information, you can contact our teams.
Our Soft Skills training is not yet certifiable. But our entire catalog will soon be!
You bet! To take your Product career to the next level, our Soft Skills training is just what you need, and we'll be delighted to welcome you!
Would you like to roll out Soft Skills training for your teams? Click on "Schedule an private session" at the top of this page and tell us your preferences: face-to-face, distance learning, time of year... You decide!
Sessions can be organized up to 7 days before the scheduled date, subject to receipt of the signed agreement. Sessions are designed for groups of 6 to 10 people.
This training program meets the needs of your teams, but you'd like to adapt, replace or add a module... It's possible!
Click on "Schedule a private session" at the top of this page and tell us what you'd like to adapt.
More questions?
Would you like to train yourself or your team at Thiga Academy? Contact our teams today!
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your JSON request should include the following fields:... entry for each column.