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Product Soft Skills training

Confidently handle the situations inherent to the roles and responsibilities that are part of a product professional's daily work.

Soft Skills training objectives

  • Identify your motivational levers to establish lateral leadership
  • Learn how to say the right things, without taking relational risks
  • Better manage stress better
  • Dare and know how to say no
  • Handle conflicts and/or objections
  • Work with difficult personalities

Who should attend?

This course is aimed at Senior Product Managers and Designers who wish to establish their legitimacy and develop their lateral leadership skills.

All participants must have mastered the content and acquired skills of the Product Designer, Product Manager and Advanced Product Manager training courses in order to take this course.

Programme de formation

Training program

Download the program

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Module 1: Understand your Product profile to establish your legitimacy

  • Identify the characteristics of a good Product Owner, Product Manager or Product Designer
  • Identify comfort zones and areas for improvement
  • Map product stakeholders and analyze relational interactions

Module 2: Daring to say things: what are the prerequisites?

  • Identify emotions and associated needs
  • How to express feelings
  • Adopt a positive posture to build constructive relationships

Module 3: Motivation & Leadership

  • Know your intrinsic motivations
  • Distinguishing types of motivation
  • Motivation-based leadership
  • Understanding different motivational profiles
  • Identify your own motivations and ask questions to find out those of others

Module 4: Stress management

  • Understanding stress
  • Identifying levers for managing stress
  • Identifying levers for managing other people's stress

Module 5: Self-confidence

  • Understand what self-confidence is
  • Identify difficult personalities
  • Learn how to be more assertive

Module 6: Understanding conflict

  • 9 keys to understanding conflict
  • Case studies for group analysis

Module 7: Handling difficult conversations

  • Identify possible options ahead of a difficult conversation with customers (internal or external)
  • Prepare well to gain in effectiveness and impact
  • Share the 5 golden rules for leading a difficult discussion

Module 8: Situation scenario: Role-play based on real-life situations

  • Anchor the learning and tools provided throughout the course
  • Draw on group feedback
  • Set up an individualized action plan

Interested?

Pre-registration

Pre-registration

For your teams

from 9,900€

Private session, dedicated to your company (up to 10 people)

Level : Intermediate Duration : 2 days
Next sessions : 
Contact the Academy teams
Schedule a private session

Some testimonials from our alumni

Alumni testimonials

"I enjoyed these two days of training, well balanced between theory and practice especially on the second day. I particularly appreciated the pedagogy and engaging personalities of the trainers."

Florent Vie

Lead Product Manager, Canal Plus

"A friendly training course, with the right format: not too many people but enough for exchange, there was a good pause/theory/practice rhythm."

Florian Delahaye

Associate Director, Enablon SA

"The soft skills training was interactive and practical, covering effective communication, time and priority management, and teamwork."

Alex Woessem

Product Manager, Canal Plus

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trainers

Our Thiga trainers

Our training courses are led by one of our experts. They are simultaneously trainers, program creators and consultants and they combine their professional experience and pedagogy to help you develop your skills.

trainers
Discover our trainers

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A few words from David, Director
of Thiga Academy

We are the leading Academy for product training in France.
Our ambition? Drive the market maturity, help Product professionals grow, and also assist companies in retaining their teams by offering career development paths, all while creating responsible digital products with impact.

A word from David, Director
of Thiga Academy

We are the benchmark Academy for product training in France.

93%

satisfaction

+10 000

alumni

24

training

+500

certified

Contact us

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Read more
David-Schuster

David Schuster

Director of Thiga Academy since 2019

Frequently asked questions

All the answers to your questions about our training courses!

Are Thiga Academy training courses eligible for CPF?

Our training catalog is not eligible for CPF funding.

For self-employed people or individuals wishing to train with us, please do not hesitate to contact us (academy@thiga.fr), and we will be able to offer you payment facilities.

How can I get my training financed?
To finance your training, there are two main criteria to take into account:
  • The professional situation of the people to be trained: employee, self-employed, job-seeker, private individual, etc.
  • The budget sources you can/want to mobilize: direct company funding, OPCO, France Travail, personal funds, etc.
Please note that our training catalog is not eligible for CPF funding, but we can offer you payment facilities. Please do not hesitate to contact us to discuss this.
Thiga Academy is Qualiopi certified in the "Training Action" category.
Why take this course?

Our industry-recognized training catalog offers a comprehensive program for every stage of your Product career.

This course is aimed at Product Managers, Product Designers, Product Marketing Managers, from Product Acculturation to the various levels of Product Leadership. We also offer to enhance your expertise with specialized training in IA Data, Accountability, Soft skills, ...

We run workshops on specific tools and methods used in day-to-day team work, and are also able to tailor programs to your needs.

More specifically, this program will enable you toacquire the practical and immediately activable keys and tools to establish your legitimacy and develop your lateral leadership.

For more information, you can contact our teams.

Does this training lead to certification?

Our Soft Skills training is not yet certifiable. But our entire catalog will soon be!

How can I set up an in-house training course?

You bet! To take your Product career to the next level, our Soft Skills training is just what you need, and we'll be delighted to welcome you!

Would you like to roll out Soft Skills training for your teams? Click on "Schedule an private session" at the top of this page and tell us your preferences: face-to-face, distance learning, time of year... You decide!
Sessions can be organized up to 7 days before the scheduled date, subject to receipt of the signed agreement. Sessions are designed for groups of 6 to 10 people.

I want to customize this training

This training program meets the needs of your teams, but you'd like to adapt, replace or add a module... It's possible!

Click on "Schedule a private session" at the top of this page and tell us what you'd like to adapt.

More questions?

Would you like to train yourself or your team at Thiga Academy? Contact our teams today!

Contact us

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your JSON request should include the following fields:... entry for each column.